If you’ve been called on to organize a special event, or to set up your company’s new video conferencing infrastructure, you’ll want to choose the best AV company you can find. With so many options, this can be a daunting task.
Here are a few quick tips to help you make the right decision fast.
1: Get clear about what you really need.
Get it all on paper. Try not to forget anything.
Do this even if you think your project is small, quick, and easy. Do it even if you’re merely replacing equipment. You can share this list with the AV company and so get a better picture of how they’re going to meet your needs.
2: Pay attention to the products the company offers.
Quality matters. The company could be full of the best AV engineers in the world, but it won’t matter if the equipment is sub-standard.
Look for a variety of reputable brands. Variety gives you options, and may offer some avenues for discounts or cost savings you wouldn’t otherwise be able to take advantage of.
3: Consider customer service.
You need a company who will provide solid assistance quickly. Check reviews to find out how responsive the company’s been to prior customers.
The best companies will offer multiple methods of contact and will answer calls and emails within 24 hours.
4: Ask whether their equipment is user-friendly.
You won’t be hiring experienced technicians just to use the AV systems. These systems will need to be highly accessible to your employees long after the AV company leaves. While you’re at it, ask about training: a good company will take the time to make sure your employees are comfortable with the system.
5: Ask if the company offers customized solutions.
Every board room, conference room, and business is different. A company who is committed to treating your project and your business as unique will be more successful at meeting your needs than one who tends to rely on the same generic solutions over and over again.
Customized solutions have the added benefit of paving the way for upgrades later, which is very important in an age where technology continues to evolve at a rapid rate. Remember, today’s set-up is really just a launchpoint for tomorrow’s needs.
6: Ask for references.
AV companies don’t have any reason to keep their client lists highly confidential. A track record of high-value clients and successful projects indicates a company that will do a good job for you.
If you like what you see, get a quote. But pay attention to more than the price. You should be looking at the way the AV company generates the quote, too. Is it the result of a thoughtful, customized analysis of your needs or is it a mere attempt to undercut the competition? Remember, you’re after the best AV experience you can secure for your company, not necessarily the lowest price.